Skip to content
SendPraiseTry the demo

Kind words, without the blush.

Your customers already notice the good in your team. With a tap at the table and no app to download, they can tell the person who earned it.

Try it yourselfSee how it works
The real SendPraise screen a customer sees: “Who looked after you today?”, with Maya, Tom, Priya, Callum and Grace to choose from.
Tap or scan tomake someone’s daySendPraise

…emphasising what’s right makes an excellent one.

Complaints find their way to you on their own. The good rarely does.

  • Your team hears it, straight from the customer
  • People who hear they did well are more likely to stay
  • You see what customers keep mentioning
  • Customers who’d like to can post their words to your Google page too

Reviews tell strangers about your café. SendPraise tells your team.

Thirty seconds at the table.

No app, no account. Just their phone.

  1. “Who looked after you today?”, with the team’s names ready to tap.
    1

    They pick a name

    A tap on the tag or a scan of the code, and your team’s names are right there.

  2. “Tell Maya about it.” A customer has written: “You remembered my name and my usual. Made my whole morning.”
    2

    They write a line

    In their own words. Adding their name is up to them.

  3. “Thank you. That’s on its way to Maya. They’ll love it.”
    3

    It’s on its way

    It reaches that person straight away. No forms, no star ratings.

Maya’s wall, with the note from step 2 at the top, marked New.

It lands on Maya’s own wall

  • The same minute, addressed to them by name
  • Theirs to keep, never a score
  • Customers can thank the whole team too
Try the customer flow
The manager’s dashboard, “What customers notice”: so friendly, so patient, remembered, so welcoming, went above, and which days kind words arrive on.

And you see the whole picture

  • Every kind word, in one calm place
  • What customers keep mentioning
  • Anything unkind? You can hide it in one tap
See the manager dashboard

…until you realise they come back because the barista remembers their name.

People come back for a feeling: a welcome, a smile, being known. Most of it goes unsaid, because telling someone they made your morning is a lot to ask.

So we made it easy to say, without the blush.

Try it yourselfRead why it matters

Let’s grow together.

We’d love to hear about your place, show you how it works, and help you get the most from it.

  1. We have a chat

    Twenty minutes, about your place and what you’re hoping for.

  2. We post out your kit

    Tags set up for your café. Nothing to install.

  3. Kind words start arriving

    Invite your team, put the tags out, and that’s it.

Your first month is free, then £39 a month.

Plus a refundable £39 deposit for your tag kit. No minimum term.

Book a 20-minute chat (opens in a new tab)See pricing

Rather not pick a time? Leave your details and we’ll get back to you.

Our mission is simple: to take the friction out of delivering kindness, making the good in hospitality as easy to share as a complaint. We’d love you to join us. This is just the beginning!

Harry

Founder of SendPraise